Information for Students

The Law School does not require students to own a personal computer although it is a handy tool for use in class and for taking exams.  Wood Hall, Boley Law Library and the Legal Research Center have several desktop computers available for student use only. The law school mainly supports wireless network connections for personal laptops in most of the buildings and classrooms around the campus for student use.  The Computer Lab in Wood Hall is available for students who do not own laptops or who need to use a desktop computer for anything school related reason.  The Law School provides a limited number of free printing copies per student.  That amount is announced at the beginning of Orientation.

Find out more about Technology at the Law School.

Please note that Lewis & Clark College no longer supports Windows 95, Windows 98, Windows ME and Windows 2000 operating systems.

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Computer Lab Help Desk

All Students should have received an email from the Law School on how to set up their email accounts before the start of school.  You must have already done this before seeking help at the Help Desk.  Before seeking help, please back up your documents.

What the HELP DESK supports:

1)    Wireless connection support to “LC Wireless” – (see instructions below)

2)    Installation of the Law School’s 3 student printers - (see lab assistant)

3)    Help if needed installing LC free virus software - (see web link below)

4)    PCounter support- (see below)

5)    Exam Software support – (information will be sent via email around exam time)

6)    LC Email can be accessed at www.gmail.com logging in with your full username@lclark.edu (include the @lclark.edu) and password

 

What the Help Desk DOES NOT support:

1)      Virus/Spyware clean up.  If you have a virus/spyware infected computer, we suggest you try the following:

a)      Download free Spyware removal tools such as the free version of Malwarebytes @  www.malwarebytes.org or the free version of Advanced System Care @  http://www.iobit.com

b)      Take your computer to one of the following for virus/spyware removal:

     1.)    Old Town Computers   (503) 432-9157  http://www.otcpdx.com/location.php

     2.)    Speedy Geeks   (503) 757-5452  http://www.thespeedygeeks.com/

     3.)    Stumptown HelpDesk (503) 928-4357  http://stumptownhelpdesk.com

     4.)    Best Buy or Office Depot or an Apple Store

2)      Hard ware issues; the Help Desk does not repair hardware issues

3)      Software issues; the Help Desk does not repair most software issues, but, if time allows, we will try to work with you on certain software issues regarding Word Processing software & web browser issues that are needed for law school classroom/homework.

BEFORE arriving at the HELP DESK, do the following FIRST:

1)      Operating System Updates: Install all Microsoft Windows or Apple updates available for your system.

2)      Antivirus Software: Update your anti-virus software. If you need virus software, it can be downloaded for free from the following link (you must use your LC Email username and Password to download, be sure to select the correct version for your operating system): http://www.lclark.edu/information_technology/security/symantec/  (Note: some virus software will not work with our wireless gate and you will be required to switch to ours while a student)

3)      Wireless: When on campus, turn on your wireless card and connect to LC Wireless.  Open your web browser.  You can then log in with your LC Email username and password.  Windows Users: You will be prompted/redirected to download “Cisco Clean Access.”  YOU MUST INSTALL THIS to use LC Wireless.  Cisco Clean Access will run a check on your computer to see if you are current on your Windows Updates and Virus software.  If you are not up-to-date, RUN THE UPDATES BEFORE you seek help from the Help Desk.  This will save a great deal of time.  If you are not prompted or redirected to download Cisco Clean Access, please see the Lab Help Desk.

Printing on the Lab/Student Printers with PCOUNTER

In the interest of sustainability and conservation of resources, students are permitted 1000 free printed pages per calendar year (but if you print double-sided then you get 2000 free pages (technically) – we set double-sided as the default print setting when we installed the printers on your computer, so you should be good to go).  Printing is controlled by “Pcounter,” a server application that tracks individual student printing use.  After a lab assistant helps you install the 3 student printers you are now ready to print at the law school.  The printers are located in the Student Computer Lab, the Boley stacks, and the Wood Hall 1^st floor student study area.

Want to print your document?

1. Click: File > Print > Select the printer that you want to print to (i.e. Boley, Lab, Wood Hall)

2. Click: Print

3. Open your web browser

4. Go to: http://lawprint/pcounter  (bookmark this website in your browser toolbar)

5. Mark the check box next to the documents you want to print

6. Enter your username and password (the same one you use to log on to the internet)

7. Click print and go pick up your document … HOORAY!

If your document does not print ask the student lab assistant to release your print job; if the document doesn’t print, you haven’t been charged yet.  To check your balance visit http://lawprint/balance/

Need Additional Help?  Call the Student Computer Help Hotline: (503) 768-6777 or email: cshelp@lclark.edu or visit our website http://law.lclark.edu/offices/computing_services/ 

FYI: To conserve your page quota, ask your Westlaw and Lexis reps about printing through their printers (which are in the lab)… Don’t worry, the Westlaw and Lexis reps will make their presence known the first week of classes. 

 

Westlaw & LexisNexis

For LexisNexis or Westlaw questions and issues, please contact the following representatives:

LexisNexis:
Megan McCombs Hays, Esq.
Account Executive Law School
megan.mccombshays@lexisnexis.com

Student Representatives
Kirk Schwalm: kfs@lclark.edu
Jee Lee: jhl@lclark.edu

 

Westlaw:
Alexander Scribner, JD
Alexander.Scribner@thomsonreuters.com
Student Representatives:
Alexis Loretz: aloretz@lclark.edu
Robert Insley: rinsley@lclark.edu

 

Helpful Links:

Help Sheets for frequently asked questions and solutions

Changing passwords, account creation and vacation messaging links can be found here.

 

NEW STUDENTS

Set up your e-mail account here.