Information for Students

Law Students

Students must arrive to campus with a Macintosh or Windows operating system laptop that can be updated as needed.  Tables, Chromebooks, iPads, etc are not acceptable.  If your laptop can not be updated to the current operating system for that make, then it is too old for the law school network.

For technical questions and issues:

Please email cshelp@lclark.edu or call (503)-768-6777 or stop by the Computer Help Desk located in Boley Suite 150 (open summer week days 9am to 3:30pm Monday through Friday and Or use our Live Chat Help Desk

 

In person Help Desk located in Boley Suite 150 Help Desk provides assistance with the following:

1)    Wireless connection support to “PIONET” – (see instructions below)

2)    Installation of the Law School’s 2 student printers - Please stop by the Help Desk in Boley 150 for installation of the 2 student printers and a review our the Student Print Center.

3) Help with password resets

4)    Exam Software support – (Registrar’s Office information will be sent via email around exam time)

5)    LC Email can be accessed at www.gmail.com logging in with your full lc22-****@lclark.edu (include the @lclark.edu) and password

What the Help Desk DOES NOT support:

1)      Virus/Spyware clean up.  If you have a virus/spyware infected computer, we suggest you try the following:

2)      Hardware issues; the Help Desk does not repair hardware issues

3)      Software issues; the Help Desk does not repair most software issues, but, if time allows, we will try to work with you on certain software issues regarding Word Processing software & web browser issues that are needed for law school classroom/homework.

BEFORE arriving at the HELP DESK, do the following FIRST:

1)      Operating System Updates: Install all Microsoft Windows or Apple updates available for your system.

2)      Antivirus Software: Update your anti-virus software. If you need virus software, it can be downloaded for free from the following link (you must use your LC Email username and Password to download, be sure to select the correct version for your operating system): http://www.lclark.edu/information_technology/security/symantec/  (Note: some virus software will not work with our wireless gate and you will be required to switch to ours while a student)

3)      Wireless: When on campus, turn on your wireless access and connect to PIONET (not PIOGUEST).  Open your web browser.  You can then log in with your LC Email username and password.  You will be prompted to accept a certificate - You must accept the certificate to use PIONET.   If you have problems or questions please see the Lab Help Desk.

Email Accounts:

If you haven’t already set up your email account, please do the following ASAP: Go to Setup Email Account here. If you already set up your email account but forgot your email password, you may reset it at the following link: Password Management Link

LC email accounts utilize the college’s Gmail system. You may access your email via the standard way, https://accounts.google.com or you may access it via LC’s Google apps web portal at https://www.google.com/a/lclark.edu/ When logging in, use your full email address in the username field, e.g. cshelp@lclark.edu. (Other Google apps, e.g. Google calendar and Google docs, are available for you as well.)

To set up forwarding on your email, login to your gmail account, then click on the “gear” icon in the upper right hand corner of the screen, then select “Settings,” then “forwarding” and fill in the appropriate information.

 

Other Information
  1. Students who receive federal financial aid may request that the purchase price of a new computer be added to their Cost of Attendance once during their program at L&C. This adjustment must be requested during the same academic year that the computer is purchased and an itemized, dated receipt is required for documentation. The maximum adjustment is $2,500. In most cases this adjustment will increase Grad PLUS Loan eligibility. For more information, please contact the Financial Aid Office at 503-768-7090 or fao@lclark.edu.
  1. The law school utilizes ExamSoft exam software for taking exams on your laptop. You’ll receive much more detailed instructions soon on how this system will work and how to get the application, SofTest, installed and working on your laptop.
  2. If you don’t do so already, devise a strategy to regularly back up your laptop docs. We recommend Dropbox or other popular online storage solutions.
  3. WedAdvisor issues must go through the Registrar’s Office.

 

Westlaw & LexisNexis

For LexisNexis or Westlaw questions and issues, please contact the Boley library at lawlib@lclark.edu

Helpful Links:

Help Sheets for frequently asked questions and solutions

Changing passwords, account creation and vacation messaging links can be found here.

 

NEW STUDENTS

Set up your e-mail account here.