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State Victim Assistance Academy

Frequently Asked Questions

Here are answers to some frequently asked questions.

When and where will the next Basic Academy take place?

The next Basic Academy is live for registration! See the Basic Academy Page for more information!

POSTPONED- Salem – Spring 2020 SVAA Basic Academy

This event has been postponed, see the Basic Academy page linked above for more information. 

Registration will open soon for the third 2020 Basic Academy!  Check back often. 

When and where will the next Advanced Academy take place?

NCVLI will offer another Advanced Academy in the coming months. It is likely to be held in Portland Oregon in the second half of 2020. Check back often & thanks for your interest! Visit the Advanced Academy webpage for registration updates and information!

Can you tell me more about the combination of online and in-person learning?

The Basic Academy is the primary source of statewide training for victim advocates and is designed to help crime victim advocates identify, develop and practice core victim advocacy competencies through adult learning methodologies. The Basic Academy uses a Hybrid Learning Model. 

What is “hybrid learning”, “blended learning” or “mixed method learning”?

The three terms “blended learning”, “hybrid learning” and “mixed method learning” describe learning that combines independent, self-paced learning, online or e-learning methods and traditional classroom methods.  In this model, an e-learning component can be asynchronous (e.g., a self-paced course) or synchronous (e.g., an instructor led online course).  

Why is “hybrid learning” being used?

The combination of learning methods has many benefits:  (1) it accommodates a variety of learning styles and paces; (2) it accommodates individuals’ existing obligations by lessening the in-person time commitment of the training; (3) it leverages the variety of features unique to each delivery environment to optimize learning.  By taking advantage of each learning method, the Basic Academy aims to support advocate development in the best way possible.

How long is the Basic Academy?

The mandatory elements of the Basic Academy total 40 hours of training.  The 40 hours are comprised of a combination of independent, online and in-person learning methodologies.

In addition to these mandatory elements, the Basic SVAA offers optional learning and community building opportunities.  Specifically, in the ten months following completion of the Basic Academy, follow-on learning opportunities in the form of monthly “remote brown bag lunches” on key topics will be provided to graduates.

What is the breakdown of the 40 hours?

  • There are four (4) mandatory online modules to be completed using distance learning prior to the in-person component of the Basic Academy. Each online module is 2 hours long.  The “live” sessions take place weekly, from approximately 12-1:30pm (Pacific), and modules are recorded so that learners can complete them on their own schedules any time prior to the in-person aspect of the Basic Academy.
  • In addition to the mandatory online modules, the Basic Academy also incorporates four (4) in-person training days.  In-person sessions will take place from 8:00am-5:00pm on all four days. 

Is there pre-work in addition to the online learning?

Yes.  There is some work that needs to be done before the in-person training days.  Specifically, learners are required to:

  • Talk to your supervisor and/or others in your office to determine: (1) your office’s rules regarding confidentiality of victim communications, (2) whether your communications with a victim are privileged, and (3) whether you are a mandatory reporter
  • Identify and document key victim resources (e.g., written information, electronic databases, lists of partners, experienced colleagues) that exist in your office
  • Identify and document office policies/practices regarding when and to whom to refer victims for complementary needs (e.g., victim attorneys, victim advocates in other organizations, mental health professionals)
  • Read the “Vision of a Graduate” document and identify preliminary areas of personal strength and areas in which to grow

When do I have to do the pre-work and online learning?

The required pre-work and online modules may be completed on the learner’s own schedule in advance of the in-person training days.  Registered learners will be emailed information about how to access that content, as it is released.

What is the SVAA Basic Academy Attendance/Registration/Cancellation Policy?

To facilitate registration and ensure a consistently applied set of procedures, the following guidelines govern registration, cancellation and attendance at the SVAA Basic Academy trainings:

  • Registration fees should be paid in advance and can be paid online using a credit card.  Attendees and organizations may pay by check by addressing the check to “NCVLI” and putting the participant or organization name in the memo line of the check.  Payment by check must be received one week after completing registration to prevent the cancellation and release of the attendee’s registration; please email if you are seeking an extension.  Approval of the extension is discretionary based upon demand for the training.  For individuals or organizations paying by check, NCVLI will invoice the balance due if funds are not received in advance of the training.  Please note that if you cancel your registration and NCVLI has not received payment by credit card or by check, NCVLI will invoice any applicable cancellation charges, as detailed below.
  • Tuition minus a $50 handling fee will be refunded, provided an emailed request for cancellation is submitted to NCVLI at and received by the date specified in each training’s registration materials (typically a date during the week that the online sessions begin).  Refunds after the identified date will not be granted.
  • Make-up work may be made available if participants are unable to attend and participate in some of the in-person sessions, and NCVLI should be contacted in advance, whenever possible, of any absences.  Participants must attend and participate in more than 50% of the in-person sessions to be eligible to receive the make-up work assignments necessary to successfully complete the Basic Academy.
  • In the event of a personal or organizational emergency that occurs after the refund period has ended, NCVLI may, space permitting, allow an individual or organization to transfer a registration to the next scheduled Basic Academy.  

I am an advocate in another state.  May I attend?

Registration priority is given to Oregon participants; out-of-state participants will be enrolled as space allows.

Will I receive an advocate certification when I complete the Basic Academy?

Upon completion of all required Basic Academy activities, the SVAA will provide you with a Certificate of Completion.  The SVAA does not certify advocates, but if an advocate is interested in seeking a certification, the Basic Academy is a pre-approved training course with the National Advocate Credentialing Program, which offers a number of different credentials, including a Provisional Advocate Credential (no experience required), a Basic Advocate Credential (3,900 hours/2 years of experience required), an Intermediate Advocate Credential (7,800 hours/4 years of experience), and an Advanced Advocate Credential (15,600 hours/8 years of experience required). For more information about advocate certification, please visit:

Can I apply for a scholarship to attend the Oregon SVAA?

In the past, the Oregon Department of Justice, Crime Victim and Survivor Services Division (CVSSD) has offered limited scholarships (full and partial) for victim service providers to attend the Oregon State Victim Assistance Academies, both Basic and Advanced.  More information will be available soon; check back often for updates.
For further information, please email Caroline Olfert, CVSSD Training and Curriculum Policy Coordinator.

What does the registration fee cover? 

Registration fees include access to all materials and certificate of completion.  Participants pay for their own lodging, food and travel expenses.

For more information, please email NCVLI at

SVAA is supported by Award No. 2018-V3-GX-0030 awarded by the Office for Victims of Crime, Department of Justice.  The opinions, findings, conclusions or recommendations expressed in these materials are those of the author(s) and do not necessarily represent the official position or policies of the U.S. Department of Justice or the Crime Victim and Survivor Services Division, Oregon Department of Justice.

SVAA Feedback Procedure

NCVLI strives to improve all aspects of our trainings, including the emphasis on inclusivity and accessibility for attendees from a variety of backgrounds, and we welcome feedback from all participants.  In connection with the Basic Academy, participants are provided a number of options for providing feedback, including conversations with NCVLI staff, online questionnaires, hard-copy written feedback forms, and telephone and/or email communications.  If you have any feedback, including any questions or concerns, we encourage you to communicate with us using whichever medium you find to be the most comfortable and/or accessible.

NCVLI receives government funding in the form of grants and cooperative agreements from a number of sources, including the Oregon Department of Justice, Crime Victim and Survivor Services Division (CVSSD) and the federal Office for Victims of Crime (OVC).  NCVLI complies with all applicable federal statutes and regulations prohibiting discrimination in federally assisted programs or activities. More information, including the procedures by which to report a formal complaint, is available at